Citco has selected Fenergo’s CLM software SaaS platform to further streamline its client onboarding and know your customer (KYC) processes.
As part of the mandate, Fenergo will integrate its client lifecycle management (CLM)
platform across Citco’s relevant operations.
Fenergo’s CLM SaaS platform automates perpetual KYC, customer due diligence (CDD) and risk profiling.
It also provides compliance teams with the ability to visualise entity data structures,
and to identify politically exposed persons and ultimate beneficial owners, ensuring regulatory certainty.
Albert van Nijen, head of client lifecycle management, at Citco Fund Services, says: “As an industry leader, we recognise the importance of continuing to take an innovative approach to increase our service standards in order to surpass clients’ expectations, while also satisfying increasing regulatory requirements.
“Fenergo’s CLM platform, their community approach to CDD, and their experience with digitalising customer onboarding, will enable Citco to achieve these objectives whilst ensuring the business continues to meet all current and future KYC and CDD commitments.”
Stella Clarke, chief strategy and marketing officer at Fenergo, comments: “Citco is ahead of the curve with its approach to innovation and we are delighted to support it on its path to digital transformation. We are focused on enabling Citco to transform its client experience and deliver even greater value to its clients with the delivery of our award-winning SaaS CLM solution.”